Find answers to common questions about our lunar fragrances and services.
🔍
Al Qamar perfumes are inspired by lunar phases and desert mysticism. Each fragrance is crafted with rare Arabian ingredients like oud wood, saffron, and amber, blended by master perfumers to create olfactory journeys that evoke the mystery of the moon and the serenity of desert oases.
Our EDP (Eau de Parfum) fragrances typically last 8-12 hours on the skin, depending on your skin type, climate, and application method. For longer-lasting wear, apply to pulse points and moisturize your skin beforehand.
Yes, all Al Qamar perfumes are cruelty-free and most are vegan. We never test on animals and use plant-based alternatives wherever possible. Some fragrances contain ethically sourced animal-derived ingredients like ambergris or musk, which are clearly labeled.
Yes! We offer free standard shipping on all orders over Rs. 75 within the continental United States. Orders under Rs. 75 have a flat shipping rate of Rs. 9.99. International shipping rates vary by location and are calculated at checkout.
Standard shipping within the US typically takes 3-5 business days. Express shipping (2-3 business days) and overnight shipping are also available. International orders may take 7-14 business days depending on customs processing.
We offer a 30-day return policy for unopened, unused products in their original packaging. Custom or personalized orders are not eligible for returns. Return shipping costs are the customer's responsibility unless the item is defective.
Contact our customer service team at returns@alqamarperfumes.com with your order number and reason for return. We'll provide a return authorization and shipping label. Once we receive your return, refunds are processed within 5-7 business days.
Once your order ships, you'll receive a tracking number via email. You can also track your order on our website by entering your order number and email address on the Track Order page.
Orders can be modified or cancelled within 2 hours of placement. After that, if the order has entered processing, we may not be able to make changes. Contact us immediately at orders@alqamarperfumes.com if you need to make changes.
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, and Google Pay. All transactions are secured with SSL encryption.
Still Need Help?
Can't find the answer you're looking for? Our fragrance experts are here to help.